Snipzy | Skip The Wait. Join The Queue From Anywhere.

Snipzy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and our website.

Regulatory Compliance: This policy complies with GDPR, the Indian Digital Personal Data Protection (DPDP) Act 2023, and RBI guidelines.

1. Information We Collect

Account Creation & Phone Numbers: Phone number collected for OTP authentication.
Location Access: Geolocation permission for finding nearby shops and calculating travel durations.
Queue Tracking & Wait Times: Log data regarding queue entries, styling preferences, and wait histories.

2. Third-Party Integrations

Firebase Services: Used for auth, Firestore states, and push messaging.
Google Maps: Integrated for address and location calculations.
Razorpay: Secure payment gateway operating in Indian Rupees (INR ₹).

3. Data Retention & Deletion

We retain transaction details as required for tax compliance. You can request account deletion in the app or by emailing support@snipzy.co.in. Your data will be deleted or anonymized within 30 days.